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BMI Health Portal. These services are provided by Teladoc Health and are intended to provide general health information. Under no circumstances should these recommendations be considered to be a diagnosis or treatment. The recommendations derived from these services are based on medical information provided by the customer and should in no way replace or substitute medical information provided by medical professionals.

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General Medicine

Provided by a team of physicians at Teladoc Health

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Anytime, anywhere access to a doctor. Online Consultation offers you the opportunity to ask any health-related question to a doctor who is available 24/7, 365 days a year.

Our doctors can help you with many medical conditions, such as cold and flu symptoms, infections, allergies, and advice regarding non-emergency medical conditions. Get the care you need from the comfort of your own home, workplace or while traveling.

Whatever you are faced with, you can ask our doctor any health-related question.

You can also upload additional medical information so that our team can assess it along with your symptoms to get a full picture of your situation. You can also upload photos of, for example, a skin condition, a letter from a doctor or medication you are taking.

Get in touch with our team and we will do everything we can to support you as best we can.

Who can use this service?

As a customer, you have unlimited access to this service at no additional cost. There is no limit to how frequently you can use it.

How does it work?

Request the service and schedule a video consultation or receive a callback from a doctor to get an answer to your medical question.

  • 1Request a consultation.

    Log in to the portal and click the button to request the service. Enter a brief description of your question or concern and schedule a video consultation or receive a callback from a doctor.

  • 2Talk to a doctor.

    Once we have received your request, our doctor will contact you in the manner you have requested. After the consultation, you will receive a brief report on what was discussed and advised.

  • 3Get answers to your medical questions.

    Feel free to ask our doctor any questions you have, and if needed, we can schedule a follow-up consultation for further assistance.

Disclaimer: This is not an emergency service.

If you are seriously unwell or believe that your condition requires immediate medical attention, contact your local emergency services.

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What we do not treat:

Chest pain · Difficulty breathing · Severe abdominal pain · Heavy bleeding · Confusion · Loss of consciousness · Severe infection · Severe pain · Suspected stroke · Seizures · Pregnancy complications · High fever in babies who are generally unwell.

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If you are having suicidal thoughts or thoughts of self-harm, contact your local emergency services immediately to receive medical attention and support.

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